DELIVERY & RETURNS POLICY

Delivery

I aim to pack and post items already in stock within 5 days of receiving payment.

Made to order items will take longer and will be discussed when ordering.

Items will be posted via Royal Mail.

Combined postage costs will be automatically calculated for multiple purchases.

Returns

We hope you are happy with your purchase. However, if you are not completely satisfied with your item for any reason, you may return it to us for a full refund, exchange or store credit note.

Buyer pays return postage costs.

Items must be returned within 14 days of receipt. All returned items must be in new and unused condition, with all original tags and labels attached.

After receiving your return and inspecting the condition of your item, we will process your return and contact you as soon as possible.

If you have any questions concerning our return policy, please contact us via email, helen@thewatchersrealm.co.uk